Privacy policy

Privacy Policy The online shop heilpraxis-ahonen.de, located at heilpraxis-ahonen.de, with company ID SE720610510301 and registered company at Ebbelunda 201, 386 62 Mörbylånga, Sweden, processes personal data provided by the customer when accepting and confirming the Terms and Conditions, as well as data related to electronic orders, deliveries, and necessary communication, for the period specified by law. 

General Provisions 

1. The controller of personal data, in accordance with the GDPR (hereinafter referred to as the "Regulation"), is located at Ebbelunda 201, 386 62 Mörbylånga, Sweden (hereinafter referred to as the "Controller"). 

2. The Controller's contact details are: Email: info (at) heilpraxis-ahonen.de. 

3. Personal data includes all information relating to an identified or identifiable natural person.

Source of Personal Data 

1. The controller processes personal data provided by the customer with their consent through the purchase agreement and the fulfillment of the electronic order in the heilpraxis-ahonen.de online shop; 

2. The controller processes only the contact details and customer identification data necessary for the fulfillment of the purchase agreement; 

3. The controller processes personal data for delivery and administrative purposes, as well as necessary communication between the contracting parties for the duration stipulated by law. Personal data will not be made public or transferred to other countries

The controller processes the customer's personal data for the following reasons: 

1. Registration on the website heilpraxis-ahonen.de in accordance with Article 4, Paragraph 2 of the GDPR; 

2. To fulfill the customer's electronic order (name, address, email, telephone); 

3. To comply with laws and regulations applicable to the business relationship between the customer and the controller; 

4. Personal data is necessary for the performance of the purchase contract. The contract cannot be concluded without personal data. 

Duration of Personal Data Storage 

1. The controller stores personal data for the period necessary to fulfill the rights and obligations arising from the contractual relationship between the controller and the customer, as well as for a period of three years after the conclusion of the contractual relationship; 

2. The controller must delete all personal data after the specified storage period has expired.

Third parties processing customers' personal data are subcontractors of the controller. The subcontractor's services are essential for the successful fulfillment of the purchase agreement and the processing of the electronic order between the controller and the customer. 

The controller's subcontractors are: 

• Webnode AG (e-shop system); 
• Shipping companies; 
• Google Analytics (website analysis);

Customer Rights 

In accordance with the regulation, the customer is entitled to: 

1. access their personal data; 

2. rectify their personal data; 

3. have their personal data erased; 

4. object to the processing of their personal data; 

5. data portability; 

6. withdraw their consent to the processing of their personal data by sending an email to: info (at) heilpraxis-ahonen.de; 

7. lodge a complaint with the supervisory authority if they suspect a violation of the regulation.

Data Security 

1. The data controller agrees to take all necessary technical and organizational measures to protect personal data. 

2. The data controller has implemented technical measures to protect data storage, including password-protected computer access, the use of antivirus software, and regular computer maintenance. 

Final Provisions 

1. By placing an electronic order on the website heilpraxis-ahonen.de, the customer confirms having been informed about the data protection policy and fully accepts it. 

2. The customer accepts these rules by checking the box in the order form. 

3. The data controller may update these rules at any time. The updated version must be published on the website.

These rules come into effect on November 24, 2025.